JCIN

Moxie Hair Salon

I brought my ten year old in to get her hair cut and tips colored for school. The hair cut she got was good, but this dye job is awful. This is just one side of her head. What’s the dot!? She also asked for purple not blue black. There was clearly no care taken in coloring my daughters hair. The color was inaccurately applied and was clearly left on too long. When we complained the solution was to reschedule her with the same colorist, but she was booked for a week and a half!? I stated that this was not a good solution. The response was that they would have to consult the owners for policy exceptions (not seeing the same colorist) however they were on vacation for a week. They did refund the cost of the coloring (not the tip) but now I need to figure out how to fix my daughters hair before school. I’m more than unimpressed with the service at Moxie. This was not worth the price or the time.

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